Voice agents · Inbound
A voice agent that answers every call.
One of the agents we build. It answers on your behalf, works out what the caller needs and resolves, books or hands over. Connected to your calendar, your CRM and the tools your team already uses.
Trained on your vocabulary · Integrated with your systems · Measured with your data
Focus
Your team stops dropping everything to pick up the phone.
Coverage
No call goes unanswered or unrecorded.
Control
Rules, limits and a log of every conversation.
Inbound Call Flow
Inbound Call
If you can't answer, InfOne answers for you
Identification
AI identifies needs: booking, inquiry, cancellation, support...
Data Collection
Gathers key data with natural and precise questions.
Management
Books calendar, updates CRM and sends summaries to the team
Escalation
If required, transfers to human with full context
Every missed call is lost money
Calls are pure intent. When there is no answer, there is almost never a second chance.
Incoming calls go unanswered
Almost half of the customers trying to contact you don't get immediate attention. Every second without an answer is revenue disappearing.
No call back after the first failed attempt
The opportunity exists only once. If you don't answer instantly, your competition will.
Ready-to-buy leads are lost forever
They don't leave a message. They don't wait. They don't retry. They simply choose another company.
Of no-shows could be prevented
With timely reminders and confirmations, half of appointment cancellations can be avoided.
Note: These are public sector benchmarks and references. They are not a promise of results. In the demo we measure it with your data.
Estimate the cost of not answering
A quick approximation to visualize impact. In the demo we calculate it with your real numbers.
Inputs
Estimated impact
Conservative estimation of recoverable opportunities by answering calls that are currently being missed.
Disclaimer: This is an estimation. Results depend on sector, hours, demand and configuration.
Contact usCommon Questions
Does it sound like a robot?
No, our voices are designed to sound completely natural. You can choose from hundreds of options or even use your own voice so the treatment is always close.
What happens if the customer asks for a person?
If the customer prefers to speak with a person, the system offers an immediate and clear transition. We divert the call according to your business rules and deliver a summary to the agent so that attention continues without interruptions.
Can it schedule on my calendar?
Yes, if you define it in the playbook. It can confirm, reschedule or propose alternatives depending on availability.
How long does it take to be ready?
Requires guided setup. The pilot is usually fast, but it depends on the sector and the level of integration.
Are calls recorded?
Your privacy comes first: we never record call audio. We only log transcriptions to continue improving our service with you.
Can I decide what it should NOT do?
Yes. You set the limits: topics, actions, schedules, escalation, and data processing.
Shall we start building?
Tell us which process hurts or which decision you would like to anticipate. We will tell you whether AI is the answer, and when it is not.
business@infone.es